Job Requirements

- Microsoft Exchange Server (35%)
- Email Security - EOP, Defender, MailMarshal, Vali mail (25%)
- Exchange Administration & Troubleshooting (20%)
- PowerShell & Automation (10%)
- ServiceNow & ITIL (10%)

1. Technical Expertise

Microsoft Exchange Administration with L2/L3 experience.

- Exchange Server 2016/2019, Exchange Online, Hybrid Exchange.
- Exchange Admin Center and Exchange Management Shell.
- Mailbox Databases, DAG, Mail Flow, SMTP, Send/Receive Connectors.
- Support large enterprise messaging environments.

2. Advanced Troubleshooting & RCA

- L3 escalation for messaging incidents.
- Troubleshoot mail flow, SMTP relay, Outlook, OWA, Autodiscover, queues.
- Lead Major Incident bridges and perform RCA.

3. Email Security & Compliance

- Administer EOP, Microsoft Defender, MailMarshal and Valimail.
- Manage SPF, DKIM, DMARC, transport rules, Protected Links, Safe Attachments.
- Support phishing, spoofing and malware investigations.

4.



Exchange Server Administration

- Manage DAG, databases, certificates, CUs, security patches and health checks.
- Support Hybrid Configuration Wizard and migrations.

5. Microsoft 365 & Hybrid

- Administer Exchange Online, shared mailboxes, M365 Groups, Entra ID and Azure AD Connect.

6. Performance Optimization

- Monitor Exchange health, optimize mail flow and database performance.

7. Security & Compliance

- DLP, Retention, Litigation Hold, eDiscovery, Journaling, vulnerability remediation.

8. Automation & Engineering

- PowerShell automation for mailbox provisioning, reporting and health checks.

9. Change & Release Management

- Exchange upgrades, CAB, rollback planning, minimal business disruption.

10. ITSM & Service Management

ServiceNow Incident, Problem, Change Management with SLA adherence

📌 Tcs Hiring Messaging/Administrator For Kolkata
🏢 Tata Consultancy Services
📍 Kolkata