Role & responsibilities

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- Lead and manage a team handling AML investigations, transaction monitoring, fraud monitoring, sanctions screening, and due diligence activities.
- Allocate workloads, monitor productivity, and ensure adherence to service level agreements (SLAs) and quality standards.
- Review suspicious transactions, alerts, and cases to identify potential money laundering, terrorist financing, fraud, or financial crime risks.
- Oversee Customer Due Diligence (CDD), Know Your Customer (KYC), and Enhanced Due Diligence (EDD) processes for high-risk customers.
- Ensure timely and accurate investigation, escalation, and resolution of suspicious activities.
- Review fraud alerts and monitor unusual customer behavior patterns to mitigate financial losses and operational risks.
- Conduct quality checks and audits on case investigations and compliance reviews.
- Support regulatory reporting requirements and ensure compliance with global AML and financial crime regulations.




- Monitor adherence to international banking policies, procedures, and compliance frameworks.
- Identify process gaps, operational risks, and control weaknesses, and implement corrective actions.
- Analyze trends, root causes, and emerging risks to strengthen fraud prevention and AML controls.
- Collaborate with Compliance, Risk, Operations, Legal, and Business teams to manage financial crime risks effectively.
- Prepare and present MIS reports, dashboards, and operational performance metrics to senior management.
- Drive continuous improvement initiatives to enhance efficiency, quality, and customer experience.
- Support internal and external audits, regulatory inspections, and compliance reviews.
- Mentor, coach, and develop team members to build high-performing operational teams.
- Conduct regular performance reviews, feedback sessions, and knowledge-sharing initiatives.
- Ensure team members remain updated on regulatory changes, banking policies, and financial crime trends.

📌 Team Lead (Mumbai)
🏢 TP
📍 Mumbai