05 Sep
|
3B Staffing
|
Noida
Role & responsibilities
- Bachelor's Degree.
- 3+ years of experience in L1 Support of Managed Services / Application (Mobile & Web) Support.
- 2+ years of experience in Mobile App Support.
- Valuable hands-on experience in Customer-Centric Support.
- Ability to differentiate between application & platform issues and proven track record of taking them to closure.
Preferred candidate profile
- Basic understanding of IoT products & services.
- Experience in:
- AWS
- NoSQL Database (DynamoDB preferred)
- Trouble Ticketing Tools (Salesforce, Jira & Jira Service Management preferred)
- Hands-on experience on New Relic and AWS CloudWatch tools.
- Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage.
- ITIL Certification.
Night Shift- US Shift timings
📌 Support Engineer App Support (Noida)
🏢 3B Staffing
📍 Noida