Qualification - Any Graduate.(Mandatory)
Experience - Min 2 Yrs Exp post qualification(Mandatory)
Notice Period : Immediate Joiner
Job Description / Skillset Requirements for End User Support:
Hardware and Software Installation, Diagnostics, Trouble Shooting of Laptops/
Desktops.
Experience of Windows 10 / Windows 11 OS Installation and Troubleshooting.
Office 365 configuration and troubleshooting
VPN / Anti Virus Etc.,
Any ticketing tool usage experience, Video Conference(VC) Room Support and
Troubleshooting.
Should be having good exposure on ITIL processes .(Incident/Service Request)
SLA awareness and his Types.
Very Valuable Verbal and Written Communication Skills.
Candidates should be comfortable for 6 Days working
No Transport and Food will be provided by the Company
Remote support as well as Physical Support.
📌 Desktop support Engineer (Noida)
🏢 Gravia Technologies
📍 Noida
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