We are looking for a highly skilled and experienced Guest Service Associate to join our team at EIH LIMITED. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.

Roles and Responsibility

- Manage front desk operations, including handling guest inquiries and resolving issues professionally.

- Provide exceptional customer service by ensuring prompt and efficient response to guest requests and concerns.

- Maintain accurate records of guest interactions and transactions.

- Collaborate with other departments to ensure seamless guest experiences.

- Develop and implement effective strategies to enhance guest satisfaction and loyalty.

- Stay updated on industry trends and best practices in guest service.

Job Requirements

- Excellent communication and interpersonal skills are essential.





- Ability to work well under pressure and handle multiple tasks simultaneously.

- Robust problem-solving and analytical skills are needed to resolve complex issues.

- Proficiency in using computer systems and software applications is required.

- Ability to maintain confidentiality and handle sensitive information with discretion.

- Strong attention to detail and ability to maintain high standards of quality and accuracy.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

📌 Guest Service Associate (New Delhi)
🏢 East India Hotels (EIH)
📍 New Delhi