05 Sep
|
Impetus Career Consultants
|
India
05 Sep
Impetus Career Consultants
India
Role- Operation Team Lead- US Voice ProcessLocation-MohaliWork Mode-WFOExp-4-8 Years️Key Skills Required Excellent verbal and written English communication. Leadership and people management. Knowledge of international customer service standards. Experience with CRM systems, call monitoring tools, and reporting dashboards. Problem-solving and conflict resolution. Time management and multitasking.? Typical Requirements Bachelor’s degree or equivalent. 4+ years of experience in an international voice process, with at least 1–2 years in a leadership role. Willingness to work in night shifts or rotational shifts. Familiarity with US client handling is often preferred.
📌 Operation Team Lead – Us Voice Process (India)
🏢 Impetus Career Consultants
📍 India