Role & responsibilities

1. IT Infrastructure & 24x7 Operations

- Manage and maintain hospital IT infrastructure to ensure 24x7 availability.
- Oversee servers, data centers, UPS, power backup, and server room operations.
- Set and monitor IT service standards, SLAs, KPIs, and operational procedures.
- Handle IT incidents, problems, and changes as per ITIL practices.

2. Network & Connectivity

- Manage hospital network infrastructure including routers, switches, SD-WAN, Wi-Fi, and internet connectivity.
- Ensure reliable and secure connectivity across all hospital departments.
- Implement network segmentation to protect clinical systems, workstations, guest networks, and medical devices.
- Monitor network performance and resolve connectivity issues.

3. Servers, Virtualization & Cloud

- Manage physical and virtual servers and hyperconverged infrastructure.
- Administer Windows Server and Linux environments.
- Manage virtualization platforms such as VMware, Hyper-V, or Nutanix AHV.
- Manage and optimize cloud infrastructure on AWS/Azure.
- Ensure proper system performance, availability, and resource utilization.

4. Cybersecurity & Disaster Recovery

- Work with the IT leadership team to implement cybersecurity measures.
- Manage firewalls, endpoint security, and other infrastructure security controls.




- Plan and maintain regular data backups and Disaster Recovery (DR) systems.
- Conduct DR drills and ensure systems can be restored within defined RPO/RTO.
- Ensure IT infrastructure complies with healthcare and information security standards such as NABH, JCI, ISO 27001, HIPAA/DISHA.

5. Vendor & Project Management

- Manage IT vendors, AMC contracts, hardware purchases, software licenses, and renewals.
- Coordinate infrastructure upgrade and modernization projects.
- Ensure projects are completed on time with minimal disruption to hospital operations.

6. Team Management

- Lead and mentor the IT infrastructure and network team.
- Manage 24x7 support, shift schedules, and on-call responsibilities.
- Train team members and improve their technical skills.
- Monitor team performance and ensure timely resolution of IT issues.

Preferred candidate profile

- Robust knowledge of Networking, Servers, Virtualization, Cloud and Cybersecurity.
- Experience with VMware / Hyper-V / Nutanix AHV.
- Good knowledge of Windows Server and Linux.
- Experience with AWS / Azure.
- Knowledge of Palo Alto / Fortinet / Sophos / Cisco firewalls.
- Experience in Backup, Disaster Recovery and ITIL processes.
- Healthcare IT experience will be an added advantage.

📌 Senior Information Technology Infrastructure Manager (Chennai)
🏢 MIOT International
📍 Chennai