05 Sep
|
Yaclass Tech
|
Chennai
05 Sep
Yaclass Tech
Chennai
Key Responsibilities
- Manage student onboarding, batch coordination, and academic support.
- Handle student and parent queries professionally and on time.
- Conduct Parent-Teacher Meetings (PTMs) and monitor student progress.
- Track attendance, app usage, session quality, and performance metrics.
- Coordinate with Sales, L&D;, IT, and Support teams to resolve issues.
- Maintain high student satisfaction and retention.
- Prepare operational reports using CRM tools (Zoho preferred).
Requirements
- Bachelor's or Master's degree.
- 0.6-1 year of experience in Operations, Customer Success, Academic Coordination, or EdTech.
- Solid communication, problem-solving, and organizational skills.
- Experience with CRM tools.
- Fluency in Tamil & English
Work Requirements
- Reliable high-speed internet (50 Mbps+).
- Laptop with webcam.
- Quiet, professional work environment.
📌 Academic Coordinator/Post Sales (WFH) (Chennai)
🏢 Yaclass Tech
📍 Chennai