05 Sep
|
SRI Kishore Homes
|
Chennai
05 Sep
SRI Kishore Homes
Chennai
Role & responsibilities
Lead Generation
Generate leads through calls, digital platforms, references, walk-ins, and other sources.
Follow up with new and existing leads regularly.
Maintain an updated lead database.
Customer Interaction
Understand customers' requirements, budget, preferred location, and flat configuration.
Explain project features, floor plans, amenities, pricing, payment plans, and offers.
Build strong relationships with prospective buyers.
Site Visits
Arrange and coordinate property/site visits.
Explain the project and available units during the visit.
Address customer queries and support them throughout the decision-making process.
Sales Conversion
Convert enquiries and leads into site visits and bookings.
Negotiate within approved company guidelines.
Achieve monthly and quarterly sales targets.
Follow up with customers until booking confirmation.
Customer Follow-up
Maintain regular follow-up with prospective customers.
Keep customers informed about availability, pricing, offers, construction progress, and possession schedules.
Ensure timely responses to customer queries.
Documentation & Coordination
Assist customers with booking forms and required documents.
Coordinate with the CRM, accounts, legal, and documentation teams.
Follow up on payments and documentation as required.
CRM & Reporting
Update customer information and lead status in the CRM.
Maintain records of calls, meetings, site visits, and bookings.
Submit daily/weekly sales reports to the Sales Team Lead or Sales Manager.
Market & Competitor Analysis
Monitor competitor projects, pricing, offers, and market trends.
Provide feedback on customer preferences and market conditions.
Post-Sales Support
Maintain a good relationship with customers after booking.
Coordinate with the CRM/customer-service team to resolve customer concerns.
Encourage customer referrals and support client retention.
Preferred candidate profile
Education
Graduate in any discipline.
A degree/diploma in Business Administration, Marketing, Sales, or a related field is an advantage.
Candidates with relevant real estate sales experience may also be considered based on performance.
Experience
13 years of experience in sales, preferably in real estate/residential property sales.
Experience in selling apartments, villas, plots, or other residential properties is preferred.
Freshers with strong communication and sales skills may be considered for entry-level positions.
Required Skills
Excellent verbal and written communication skills.
Strong convincing, negotiation, and closing skills.
Good customer relationship and follow-up skills.
Ability to generate leads and convert enquiries into site visits and bookings.
Good understanding of sales processes and customer handling.
Basic knowledge of MS Office and CRM software.
Ability to prepare and maintain customer and sales reports.
Personal Attributes
Target-oriented and self-motivated.
Confident and presentable.
Positive attitude and solid interpersonal skills.
Good listening and problem-solving abilities.
Persistent and comfortable with regular follow-ups.
Ability to work independently and as part of a team.
Willingness to travel locally for client meetings and site visits.
Ability to work under sales pressure and achieve targets.
📌 Walk-in || Sales Team Lead (Chennai)
🏢 SRI Kishore Homes
📍 Chennai