Role & responsibilities

Role Overview

Axentra Solutions Pvt. Ltd. is seeking an experienced and commercially minded Manager Legal Operations to lead and strengthen our legal-services operations. The role will combine operational leadership with client identification and business-development support for US-focused paralegal, contract lifecycle management, and legal research services.

The ideal candidate brings a robust understanding of legal support delivery, can build efficient operating processes, and can identify potential US clients and opportunities for growth.

Preferred candidate profile

Key Responsibilities

- Identify, research, and qualify prospective US clients requiring paralegal services, contract lifecycle management (CLM), and legal research support.
- Support business-development activities, including market mapping, lead generation, client outreach support, and proposal development.
- Lead and improve legal-operations processes to ensure reliable, accurate, timely, and scalable service delivery.
- Establish standard operating procedures, workflows, quality controls, reporting mechanisms, and performance metrics for legal support services.
- Oversee delivery of paralegal services, including document review, litigation support, legal documentation, matter management, and administrative legal support.
- Manage contract lifecycle management activities, including contract intake, drafting support, review coordination, approvals, execution tracking, repository management, renewals, and compliance monitoring.
- Coordinate legal research assignments and ensure research outputs are accurate, well-structured, and aligned with client requirements.
- Work closely with internal teams and clients to understand service needs, resolve operational issues, and enhance client satisfaction.




- Build, mentor, and manage a high-performing legal-operations team as the function grows.
- Track market trends, client feedback, operational risks, and opportunities to improve services and expand accounts.
- Ensure confidentiality, data security, quality standards, and client-specific processes are consistently maintained.

Required Qualifications and Experience

- Bachelors degree in Law, Legal Studies, Business Administration, or a related discipline. A law degree is preferred.
- Relevant experience in legal operations, paralegal services, legal process outsourcing, CLM, or a comparable legal-services environment.
- Demonstrated experience identifying and qualifying potential US-based clients for legal support or professional services.
- Strong knowledge of paralegal services, contract lifecycle management, and legal research workflows.
- Experience managing operational processes, service delivery, quality assurance, and team performance.
- Excellent written and verbal communication skills, with the ability to engage professionally with US clients and stakeholders.
- Strong analytical, organizational, project-management, and problem-solving abilities.
- High level of discretion and commitment to confidentiality.

Preferred Qualifications

- Exposure to business development, client acquisition, account growth, or proposal preparation in the legal-services domain.
- Experience setting up or scaling operational processes for paralegal, CLM, legal research, or legal process outsourcing services.
- Familiarity with CLM, matter-management, document-management, and legal research platforms.
- Experience working with US law firms, corporate legal departments, or US-focused legal-service providers.
- Prior experience leading cross-functional or remote teams.

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