05 Sep
|
Muthoot FinCorp (MFL)
|
Bengaluru
05 Sep
Muthoot FinCorp (MFL)
Bengaluru
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and skilled manner.
- Provide accurate information on products/services to customers, addressing their needs and preferences.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer feedback.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain records of all interactions with customers using CRM software.
📌 Hiring For Customer Service Executive/SrCSE (Bengaluru)
🏢 Muthoot FinCorp (MFL)
📍 Bengaluru