05 Sep
|
Muthoot FinCorp (MFL)
|
Ballari
05 Sep
Muthoot FinCorp (MFL)
Ballari
Roles and Responsibilities
- Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and qualified manner.
- Provide accurate information about products/services to customers, addressing their needs and preferences.
- Identify opportunities for upselling/cross-selling relevant financial products/services based on customer requirements.
- Maintain records of all interactions with customers using CRM software (SAP) for future reference.
- Collaborate with internal teams to resolve complex issues that require escalation.
📌 Hiring For Customer Service Executive/SrCSE (Ballari)
🏢 Muthoot FinCorp (MFL)
📍 Ballari