Role -Senior Technical Consultant - IBM Sterling OMS

Experience 6+ years | Sterling OMS

Role Summary

Hands-on Sterling OMS technical expert with strong experience in Call Center, Next Gen Web Store integrations, Payment Processing, Inventory Management, and GIV, covering both development and L2/L3 production support in omnichannel retail systems.

Key Technical Skills Responsibilities

- Deep expertise in Sterling OMS architecture, order lifecycle, sourcing, scheduling, and fulfillment

- Customization of services, pipelines, APIs, user exits, agents, and event framework

- Solid Call Center customization (UI, mashups, order modifications, payment re-auth)

- Next Gen Web Store OMS integrations (Create/Change Order, availability, acknowledgments)

- Payment processing: auth, capture, refunds, re-auth, split shipments, reconciliation

- Inventory GIV: ATP/CTATP, reservations, safety stock, inventory sync,



GIV feeds

- Hands-on Java, XML, XSLT development

- Integrations using REST/SOAP, MQ/JMS with WMS, TMS, POS, ERP, payment systems

- L2/L3 support, RCA, stuck orders, event/batch failures, production fixes

Mandatory

- 6+ years IBM Sterling OMS

- Development + Production Support experience

- Omnichannel / high-volume retail exposure

Good to Have

- IBM Sterling certification

- Cloud / microservices exposure

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