05 Sep
|
JobShop
|
Bengaluru
Greetings from JobShop India's Largest BPO Recruitment Company!
We're Hiring Verizon Customer Support | International Voice Process
Looking to build your career with a leading global telecom brand? JobShop is hiring customer-focused professionals for a Verizon Customer Support – International Voice Process in Bengaluru.
Job Role
Customer Support Executive – Verizon | International Voice Process
Key Responsibilities
- Handle inbound customer calls from international customers.
- Assist customers with telecom services, plans, billing, payments, and account-related queries.
- Resolve customer concerns professionally while ensuring a high level of customer satisfaction.
- Provide accurate information regarding products, services, and processes.
- Troubleshoot basic service-related concerns and escalate complex issues when required.
- Maintain accurate customer interaction records in the system.
- Achieve process KPIs including CSAT, Quality, AHT, and FCR.
Eligibility
- Freshers and experienced candidates can apply.
- Undergraduate & Graduate candidates are eligible.
- Excellent English communication skills are mandatory.
- Good customer handling and problem-solving abilities.
- Willingness to work in rotational shifts.
- Candidates with International Voice / Customer Support experience will have an added advantage.
Work Location
Bengaluru
Salary & Benefits
- Salary up to 6.5 LPA
- Performance-Based Incentives
- Two-Way Cab Facility as per company policy
- 5 Days Working
- Paid Training
- Excellent Career Growth Opportunities
- Professional & Employee-Friendly Work Workplace
Why Join JobShop?
- India's Largest BPO Recruitment Company
- Opportunity to work on a leading Verizon Customer Support Process
- International customer exposure
- Structured training and career development
- Growth opportunities within the organization
Contact HR
Nishath
(phone hidden)
Apply Now & Start Your Career with JobShop!
/ (phone hidden) / 080-46115600
or visit Our Website Which is jobshop.ai
OR Come direct to Jobshop which is:
Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043
Google Maps: https://share.google/GP8tGHLFhIuYPrZRY
📌 International Voice Support | Customer Service | Bangalore (Bengaluru)
🏢 JobShop
📍 Bengaluru