About the Role
The Centre Manager is the face of a Cultfit centre responsible for member experience, sales performance, and operational excellence. The role demands strong ownership, customer centricity, and passion for an energetic, service-driven fitness environment.

Key Responsibilities

1. Sales & Business Growth

- Own monthly targets for memberships, renewals, and upsells
- Drive walk-in/trial conversions through effective consultations
- Manage membership conversions with clean, timely documentation via the portal

2. Centre Operations

- Ensure smooth daily operations using prescribed checklist tools
- Oversee class schedules, trainer punctuality, and session readiness
- Conduct daily facility audits for cleanliness, safety, and brand standards
- Manage inventory (first-aid, water, etc.) and timely restocking
- Address operational gaps in attendance, bookings, equipment, or facility

3.



Member Experience & Engagement

- Build rapport with members for a welcoming, community-driven environment
- Resolve escalations; ensure smooth before/during/after-class experience
- Capture member/trainer feedback for continuous improvement
- Represent Cultfit's service quality as the centre's primary face

Success Looks Like

- Meeting/exceeding sales & conversion targets
- Smooth, compliant, high-performing centre
- High member satisfaction, retention & NPS
- Solid ambience, audit scores & operational excellence

Please note: This position requires relocation to Bangalore. If you're open to moving for a great career opportunity with growth and stability, we'd love to connect.

📌 Associate Center Manager (Guwahati)
🏢 Cult.fit
📍 Guwahati