Job Description:
We are seeking a dynamic and experienced Operations Manager to oversee day-to-day operations across our client sites in Trivandrum. The role requires solid leadership skills and the ability to manage manpower deployment, service quality, and client relationships effectively.
Key Responsibilities:
- Oversee daily operations across housekeeping/facility management sites
- Manage manpower planning, deployment, and rostering
- Ensure service quality standards are met across client locations
- Handle client relationship management and escalations
- Monitor site-level compliance, discipline, and performance
- Coordinate with HR and admin teams for staffing and logistics
Requirements:
- Minimum 12 years of experience in housekeeping services / facility management
- Strong leadership, communication, and problem-solving skills
- Willingness to travel extensively client sites across Trivandrum and Kerala