WE’RE HIRING | USA Customer Service – Email & Chat Process

Location: Ghansoli, Navi Mumbai
Work Mode: Work From Office (WFO)
Working Days: 5 Days a Week
Process: USA Customer Service – Email & Chat

Position: Customer Service Executive

We are looking for customer-focused professionals to join our USA Customer Service – Email & Chat Process.

Key Responsibilities:

- Handle customer queries through email and chat.
- Provide prompt, professional and accurate resolutions.
- Understand customer concerns and ensure a positive customer experience.
- Follow process guidelines and quality standards.
- Coordinate with internal teams whenever required.
- Maintain productivity and service quality.

Requirements:

- Good written and verbal communication skills.




- Valuable typing and computer skills.
- Comfortable handling international/US customers.
- Prior experience in international customer service/BPO will be an advantage.
- Willingness to work in a US shift.

Job Details:
Location: Ghansoli, Navi Mumbai
Work Mode: WFO
Working Days: 5 Days a Week

Interested candidates can share their CV at:

Email: [email protected]
Contact: 79 7759 0354

Pay: ₹25,000.00 - ₹34,553.31 per month

Benefits:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Executive (Ghansoli)
🏢 NovaVente
📍 Ghansoli