- Walk current users through the app via calls, chat, or in-person demos
- Answer questions about features and troubleshoot basic issues
- Write and update help articles, FAQs, and step-by-step guides
- Record short walkthrough videos for common tasks
- Collect what confuses users and pass it to the product team
- Help with onboarding for new [customers/partners/merchants]
What we're looking for
- Clear communicator in [English / Tamil / other]
- Comfortable learning software quickly and explaining it plainly
- [1–2] years in customer support, training, teaching, or similar
- Patient, organized, and reliable
- Bonus: experience with screen recording, Canva, or a help-desk tool
(Ref:www.freshersworld.com,freshersworld)
📌 Customer Onboarding Specialist Web App (Chennai)
🏢 Rise Again Web Technologies
📍 Chennai
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