Job Description
We're Hiring: Team Lead – Operations (International Customer Support) ?
n? ? Open Positions: 16 ? Joining: Immediate
nAbout the Role: We’re looking for dynamic and experienced Team Leads to manage international sales operations. This role demands solid leadership, excellent communication skills, and the ability to drive performance in a fast-paced environment.
nKey Responsibilities:
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- Lead and manage a team handling international voice/email/chat supportn
- Monitor performance metrics and ensure SLA adherencen
- Coach and mentor team members for continuous improvementn
- Handle escalations and ensure customer satisfactionn
- Collaborate with cross-functional teams to streamline operationsn
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📌 Operations Team Lead (Hyderabad)
🏢 TP
📍 Hyderabad