Job Description

Roles & Responsibilities :

General:

- Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via ITSM.D(Service Now) tool

- Excellent problem-solving, consulting and decision-making skills.

- Handling incident, problem tickets, service requests in SAP MDM & MDG module.

- Positive communication and interpersonal skills.

- Should be able to work independently with minimal supervision

- Desired Role Requirements:

- Core Functional Knowledge:

- Must have experience on specific master data domains (Material, BP) with knowledge of BRF+, FPM, Web Dynpro ABAP, and MDG API framework.

- Troubleshoot and fix the stuck, failed & locked Change Requests.

- Configure and maintain CR Types, change request steps.

- Analyze CR replication logs to ensure data successfully updates the staging and active areas.

- Monitor, troubleshoot, and repair Rule-Based Workflows in BRF+.

- Adjust workflow routing and handle agent determinations.

- Analyze custom validations, derivations, and duplicate checks using BRF+.





- Experience on master data consolidation routines, including mass processing of data.

- Configure UI modeling (feeder classes, access classes) to meet changing business requirements.

- Analyze and debug the existing code, Web Dynpro components, and Floorplan Manager (FPM) configurations to resolve application errors.

- Maintain and enhance integration mapping between SAP MDG and downstream systems.

- Monitor and troubleshoot Data Replication Framework (DRF) failures, IDoc errors, and SOA web services.

Qualifications

Educational qualification:

B.E/B.TECH/MBA

Experience :

4+ years in SAP R/3 & S/4 MDM & MDG consulting

ITIL process knowledge

Preferred Skills :ServiceNow knowledge

Additional Information

Integration Skills:

- Materials Management (MM) for procurement, reservations, and service entry sheets.

- Sales and Distribution (SD) for project-based billing and customer projects.

📌 SAP MDM Consultant for Application support and Maintenance (India)
🏢 Robert Bosch
📍 India