Job Description Contact Person : HR Neetu Mehta - (phone hidden)
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n Job Profile- Customer Support Executive
n Job Location: Gurugram, Haryana only (On-site)
n Qualification- Graduation Mandatory
n Languages- Tamil/English
n Salary- 2.5 - 4 LPA + Incentives
n Working Days- 6 days working with roster off.
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n Job description
nPolicy Bazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
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n Key Responsibilities:
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- Handle inbound and outbound calls to address customer queries and concerns.n
- Provide accurate information regarding insurance policies, premium calculations, and policy status.n
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.n




- Maintain customer records by updating information in the CRM system.n
- Ensure customer satisfaction through skilled communication and problem-solving.n
- Meet daily, weekly, and monthly targets set by the team lead.n

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n Required Skills:
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- Excellent communication skills (verbal and written) in English and Hindi.n
- Ability to handle customer queries efficiently and politely.n
- Basic computer knowledge and proficiency in MS Office and email.n
- Patience and empathy to manage difficult or irate customers.n
- Prior experience for customer support role.n
- Freshers and experience both can apply.n
- Minimum education: Graduate.n
- Salary package 2.5 LPA to 4 LPA.n

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nInterested candidates can share their resume to or
nWhat's app to (phone hidden)
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n Regards,
n HR Neetu Mehta
n Policy Bazaar

📌 Customer Service Representative (Gurugram)
🏢 Policybazaar.com
📍 Gurugram