Company Description Hyperpure by Zomato is an end-to-end sourcing platform that supports every kind of food business in India, from home chefs and cloud kitchens to large restaurant chains and hotels. Launched in 2019 and now part of Eternal alongside Zomato, Blinkit, District, and Feeding India, Hyperpure supplies professional kitchens with responsibly sourced ingredients and essentials through a robust farm-to-kitchen cold chain. The platform offers fresh produce, poultry, seafood, dairy, dry goods, packaging, and ready-to-cook items on a single, transparent marketplace. Hyperpure also drives menu innovation through its Culinary Development Centre and food park, helping partners standardise recipes, reduce preparation time, and scale operations. Serving over 200,000 food businesses across more than 100 cities, Hyperpure positions itself as a growth partner, not just a supplier.

Role Description The Key Accounts Manager role at Hyperpure is a full-time, on-site position based in Kolkata. This role is responsible for managing and growing relationships with key food business customers, including restaurants, cloud kitchens, hotels, and other professional kitchens. Day-to-day activities include understanding client needs, presenting Hyperpure's product and service offerings, coordinating orders, resolving operational issues, and ensuring high levels of customer satisfaction and retention.



The Key Accounts Manager will analyze account performance, identify opportunities for upselling and cross-selling, and collaborate with internal teams such as operations, supply chain, and finance to deliver a seamless client experience. The role also involves tracking market trends, collecting customer feedback, and contributing to strategic initiatives that support Hyperpure's growth in the region.

Qualifications

- Strong account management and relationship-building skills, with experience handling key or strategic clients in B2B environments.
- Solid sales, negotiation, and business development skills to drive revenue growth and expand service adoption among existing accounts.
- Operational and coordination skills to manage order cycles, address service issues, and work closely with cross-functional teams.
- Analytical and problem-solving skills to interpret data on account performance, identify trends, and propose actionable improvements.
- Excellent written and verbal communication skills in English; proficiency in local languages is an advantage.
- Prior experience in food services, FMCG, supply chain, or related industries is beneficial.
- Ability to work in office, travel locally to client locations as needed, and thrive in a fast-paced, high-growth environment.
- Bachelor's degree in Business, Management, Commerce, Hospitality, or a related field preferred.

📌 Key Accounts Manager (Kolkata)
🏢 Hyperpure by Zomato
📍 Kolkata