Job Responsibilities:

- Manage and monitor allinstalled systems and infrastructure in the Azure environment to ensure highavailability.
- Investigate and resolvetechnical issues related to Azure VMs, Azure AD, storage accounts, VNets, andrelated services.
- Provide L2 leveltroubleshooting for incidents escalated from the L1 support team, ensuringtimely resolution and documentation.
- Perform daily health checks ofAzure subscriptions and ensure alerts are addressed within SLA.
- Maintain, configure, andtroubleshoot hybrid cloud solutions (on-premises and Azure).
- Monitor and optimize costconsumption using Azure Cost Management tools.
- Apply security patches, OSupdates, and application upgrades in coordination with the change managementprocess.
- Develop scripts usingPowerShell or CLI for task automation and improved system efficiency.
- Participate in root causeanalysis of major incidents and support preventive action planning.
- Ensure proper documentation ofSOPs, incident resolution steps, change requests, and system configurations.
- Collaborate with architectureand engineering teams for cloud migrations and infrastructure deployments.
- Support internal audits andensure adherence to ISO/ITIL standards and security policies.

Must have Skills:

- Hands-on experience with coreAzure services such as Azure Virtual Machines, Azure AD, Azure Storage, VNETs,NSGs, Azure Monitor, and Backup.
- Strong knowledge of Azuregovernance practices including tagging, policies, blueprints, and RBAC.
- Proficient with PowerShellscripting, Azure CLI, and ARM templates for automation and provisioning.
- Experience with Azure SiteRecovery (ASR), Azure Backup, and replication setup and troubleshooting.




- Familiarity with ITIL-basedincident, problem, and change management processes.
- Experience using monitoringtools such as Azure Monitor, Log Analytics, and third-party integrations.
- Working knowledge of networkconcepts like IP addressing, VPN Gateway, DNS, Load Balancers, and Firewalls.
- Knowledge of backup strategies,DR planning, and business continuity best practices in Azure.
- Ability to troubleshoot issuesspanning applications, OS, networking, and Azure infrastructure layers.

Behavioral Attributes:

- Excellent verbal and writtencommunication skills for technical documentation and stakeholder interactions.
- Solid analytical and logicalreasoning with attention to detail.
- Proactive attitude toward identifyingand resolving recurring issues.
- Ability to prioritize tasksunder pressure and meet strict deadlines.
- Self-motivated, team-oriented,and capable of working independently with minimal supervision.
- Commitment to continuouslearning and skill development in evolving cloud technologies.

Qualification and Experience:

- Bachelors degree in Computer Science, Information Technology, orequivalent technical discipline.
- 4 to 5 years of relevant experience in IT infrastructure and operations, with atleast 3 years in cloud support roles focused on Microsoft Azure environments.
- Certifications:
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- ITIL FoundationCertification (preferred)
- Additional relevantcertifications such as Azure Security Engineer Associate (AZ-500) or MicrosoftCertified: Azure Solutions Architect Expert are a plus.

Skills: containerization , Networking Concepts

Experience: 4.00-5.00 Years

📌 Application AzureProfessional (Mumbai)
🏢 Yotta Infrastructure
📍 Mumbai