05 Sep
|
Sagility
|
Bengaluru
05 Sep
Sagility
Bengaluru
Job DescriptionWe're Hiring for Healthcare Advisor, who would be handling patient complaints regarding policy queries, claim queries and reimbursement queries. If you're a fresher we'd love to talk to you.
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n Location: Bommanahalli, Bangalore (Electronic City)
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n Job Responsibilities:
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- Handle inbound and outbound customer interactions for US healthcare clients.n
- Assist members with insurance benefits, claims, eligibility, and billing-related queries.n
- Provide accurate information while maintaining quality and compliance standards.n
- Document customer interactions in the system.n
- Meet productivity, quality, and customer satisfaction targets.n
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n Eligibility:
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- Graduate/Undergraduate (as per process eligibility).n
- Excellent English communication skills.n
- Basic computer knowledge and typing skills.n
- Willingness to work in US rotational night shifts.n
- Customer service experience in BPO is preferred; freshers with solid communication skills may also apply.n
- Freshers Onlyn
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n Work Schedule:
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- Shift: US Rotational Night Shiftn
- Working Days: Monday to Fridayn
- Weekends: Fixed Saturday & Sunday Offn
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n Salary & Benefits
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- CTC: 25,000/- n
- Performance-Based Incentives - 3500 to 5000/-n
- Night Shift Allowance: Paid per night - 150/-n
- Two-Way Cab Facility n
- Paid Trainingn
- Career Growth Opportunitiesn
- Health & Employee Benefits as per company policyn
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📌 Customer Service Advisor (Bengaluru)
🏢 Sagility
📍 Bengaluru