Senior Logistics Coordinator – Job Description

Role: Senior Logistics Coordinator
Department: Logistics
Location: Mumbai

Role Overview

Responsible for managing end-to-end logistics operations for clinical samples and materials, ensuring timely, compliant and cost-effective execution. The role will also manage the Logistics Coordinator team, coordinate with vendors and internal stakeholders, and drive operational efficiency.

Key Responsibilities

1. Logistics Operations

- Oversee sample collection, movement, handover and delivery across locations.

- Ensure timely execution as per defined TATs, SLAs and SOPs.

- Monitor delays, exceptions and escalations and ensure timely closure.

2. Team Management

- Manage and supervise the Logistics Coordinator team.

- Allocate shifts, responsibilities and workloads.

- Monitor team performance, productivity and adherence to SOPs.

- Train and support team members and handle operational escalations.

3. Vendor & Partner Management

- Coordinate with logistics and collection partners for daily operations.

- Monitor vendor performance, service quality and SLA adherence.

- Support vendor and route optimization to improve efficiency and cost.

4. Inventory & Material Management

- Monitor availability and movement of logistics materials and consumables.

- Coordinate replenishment and maintain accurate inventory records.





- Ensure proper handling of temperature-sensitive materials where applicable.

5. MIS, Cost & Performance Tracking

- Maintain logistics trackers, dashboards and operational MIS.

- Monitor TAT, pending cases, exceptions, vendor performance and logistics costs.

- Support cost tracking, reconciliation and identification of cost-saving opportunities.

6. Cross-functional Coordination

- Coordinate with Sales, Command Center, Laboratory, Finance and Operations teams.

- Ensure smooth communication and handovers across teams and shifts.

- Manage urgent and high-priority logistics requirements.

7. Process Improvement

- Ensure adherence to logistics SOPs and documentation requirements.

- Identify operational gaps and implement corrective actions.

- Improve processes, workflows and tracking mechanisms as the business scales.

Candidate Profile

- 2–3 years of experience in logistics, healthcare logistics, sample logistics, supply chain or operations.

- Experience in team coordination or people management preferred.

- Strong coordination, communication and problem-solving skills.

- Valuable knowledge of Excel / Google Sheets and MIS.

- Ability to manage multiple stakeholders and time-sensitive operations.

- Experience in diagnostics, pathology, healthcare or clinical sample logistics is an advantage.

📌 Senior Logistics Coordinator (Navi Mumbai)
🏢 HaystackAnalytics
📍 Navi Mumbai