Quality Analyst

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

1 year(s)

1 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

Key Responsibilities: -

-
Monitor, evaluate, and score inbound/ outbound calls as per defined quality parameter
- sProvide constructive feedback and coaching to agents to improve performanc
- eIdentify gaps in communication, process adherence and customer handlin
- gPrepare and maintain quality reports, dashboards and analysis for leadershi
- pSupport process improvement initiatives to drive customer satisfaction CSAT, NPS and FC

R
Qualification require

- d:
Graduate in any str
- eamMinimum 1-3 years of exp as a quality analyst in domestic real estate proc

ess

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1.



have minimum 1 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Quality Analyst (Maharashtra)
🏢 TP
📍 Maharashtra