Basic:

- · Align with business strategy and plan.
- · End to end, relation & account management.
- · Build strong, long-term client relationships by deepening engagement, introducing new solutions, and

identifying opportunities to grow visibility, mindshare, and overall business value.

- · Achieve business plan as set by management (Product Mix, Business Mix).
- · To be familiar to the retail products specially Motor insurance and its Digital Sales Processes.
- · Regular engagement with channel Partner to understand the changing dynamics & requirement.
- · To proactively and efficiently engage with internal stake holders.

Core:

- · Ideate current proposition to drive growth in business compared to competition on the partner platforms.
- · Prospect Funnel improvement by regularly analysing the data including trouble shooting, price

benchmarking etc.

- · Have an understanding of how tech works & processes related to the same work

Key Requirements – Education & Certificates

- · Full-time MBA / Engineer from a institute
- · Background – General Insurance, Motor Insurance, Non-life Insurance, Insurtech, Channel Partner management.
- · Work experience of minimum 6-7 years of experience with minimum 2 yrs. In general insurance product/relationship management.





- · Key Requirements - Experience &Skills;

Must haves:

- · Strong business acumen
- · Ability to engage with multiple stakeholders
- · Excellent interpersonal skills / relationship management
- · Excellent Communication and Presentation Skills
- · Data driven & good analytical thinking

What will the candidate do:

- · Responsible for top-line & bottom-line
- · Engage & interact with internal stakeholders - Product, Underwriters, Compliance, Claims etc.
- · Competition products & process mapping - Become familiar with the competition to stay ahead of them
- · Ability to engage and manage channel Partner (CXO levels)
- · Build long-term robust relationships with clients and customers
- · Create and enforce plans that will help meet the needs of the organization & the client
- · Strengthen business by deepening relations by adding new solutions to the existing basket
- · Co-create & innovate solutions with channel Partner for product & process
- · Work quickly to address and resolve customer issues
- · Align with the overall strategy of the vertical & its execution
- · Encourage high-sales and good customer service practices

📌 Senior Manager - Digital Business Group (Mumbai)
🏢 HDFC ERGO General Insurance
📍 Mumbai