Head of Contact Center (India)

Head of Contact Center (India)

05 Sep
|
UNISON INTERNATIONAL CONSULTING ( The Recruitment
|
India

05 Sep

UNISON INTERNATIONAL CONSULTING ( The Recruitment

India

Hiring | Contact Center Head
Location: Bengaluru
CTC: Up to ₹40 LPA

We are hiring a Contact Center Head for a fast-growing AI-enabled startup

What We’re Looking For:
- 10+ years of experience in Contact Center / Customer Operations
- Experience managing large-scale inbound & outbound call center operations
- Proven experience handling multiple call centers / large teams
- Robust experience managing Sales in a managerial or leadership role
- Proven track record of owning and achieving sales targets while leading large sales teams
- Strong exposure to AI-enabled automation, digital transformation and technology-led customer operations
- Excellent stakeholder and people management skills

Ideal Candidate:




- Someone who has successfully scaled and managed large contact center operations and has also managed Sales at a managerial/leadership level , with direct responsibility for sales targets, team performance and target achievement .
- The candidate should have a strong ability to leverage technology and AI to improve customer experience, productivity, efficiency and business growth .

Interested candidates can share their updated CVs at:
WhatsApp:

Please feel free to DM me or share this opportunity with relevant profiles.

📌 Head of Contact Center (India)
🏢 UNISON INTERNATIONAL CONSULTING ( The Recruitment
📍 India

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