Client Servicing Specialist - ConnectReseller (Mumbai)

Client Servicing Specialist - ConnectReseller (Mumbai)

05 Sep
|
Important Business
|
Mumbai

05 Sep

Important Business

Mumbai

What we want:


We are seeking a proactive and detail -oriented Client Servicing Specialist to join our team. This role involves providing top -notch technical support for our products and services, including Web -Email Hosting, Domain Name Registrations, and more.




Who we are:


Vertoz (NSEI: VERTOZ), an AI -powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publishers, Cloud Providers, and Technology companies. For more details, please visit our website here.




About ConnectReseller:


ConnectReseller is an ICANN Accredited Domain Name Registrar, dedicated to providing top -notch domain registration and management services to businesses worldwide. With a focus on exceptional customer service and cutting -edge technology, we empower our clients to establish a strong online presence.




What you will do:


•Serve as the first point of contact for technical queries and issues from clients


•Troubleshoot and resolve issues related to domain registration, transfers, and renewals.


•Provide support and guidance on DNS configuration, zone record management (A, CNAME,



MX, TXT, etc.), and domain propagation issues.


•Assist clients with TLD -specific requirements, restrictions, and policies.


•Coordinate with internal technical teams to escalate and resolve complex issues.


•Maintain accurate records of client interactions and issue resolutions using the ticketing system.


•Educate and guide clients on platform features and best practices.


•Stay updated with the latest trends and changes in the domain and DNS ecosystem.


Requirements

•Strong problem -solving and troubleshooting abilities


•Ability to explain technical concepts clearly to non -technical users


•Basic understanding of networking concepts (DNS, IP, HTTP/S, APIs) is a plus


•Excellent verbal and written communication skills


•Strong interpersonal and customer service orientation


•Ability to manage multiple requests in a fast -paced environment


•Familiarity with CRM tools (e.g., HubSpot, Zoho) and ticketing systems is an advantage


•Eagerness to learn and grow in a client -facing technical role


Benefits

•No dress codes


•Adaptable working hours


•5 days working


•24 Annual Leaves


•International Presence


•Celebrations


•Team outings


📌 Client Servicing Specialist - ConnectReseller (Mumbai)
🏢 Important Business
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Hiring For Business Development Intern (Nagpur)

Hiring For Business Development Intern (Nagpur)

06 Sep
|
PCARDS Business Network
|
Nagpur
  • 06 Sep
  • PCARDS Business Network
  • Nagpur

Company: PCARDS Business Network Pvt Ltd Profile: Business Development Intern Location: Nagpur Internship Benefits: *Stipend: 10k Fixed + Variable *Live Project Opportunities: Inter [...]

Quotation Specialist (Vadodara)

Quotation Specialist (Vadodara)

06 Sep
|
Alvaria CX
|
Vadodara
  • 06 Sep
  • Alvaria CX
  • Vadodara

Job Description Quotation Specialist The Quotation Specialist will be part of the Revenue Operations team and will support the sales organization. The Quotation Specialists' primary responsibilities [...]

Subscribe to this job alert:

Get the latest job offers by email for: client servicing specialist - connectreseller (mumbai) / mumbai

SAPHana RetailC Senior Consultant (Meerut)

SAPHana RetailC Senior Consultant (Meerut)

06 Sep
|
I-Novate Arabia DMCC
|
Meerut
  • 06 Sep
  • I-Novate Arabia DMCC
  • Meerut

SAP S4Hana Retail O2C Senior Consultant Reporting to Location O2C Lead Offshore Managing/Leading (if applicable): We are seeking an experienced Order-to-Cash (O2C) Senior Consultant with a robus [...]

Consultant, AI Evaluations & Research (Kannur)

Consultant, AI Evaluations & Research (Kannur)

06 Sep
|
Caliper Lab
|
Kannur
  • 06 Sep
  • Caliper Lab
  • Kannur

About Caliper Lab Caliper Lab is an independent AI capability measurement institution. We build structured benchmarks and evaluations that investors and enterprises use to make real decisions, most o [...]

Subscribe to this job alert:

Get the latest job offers by email for: client servicing specialist - connectreseller (mumbai) / mumbai