Role: Account Manager

Location: Bangalore

Responsibilities:

1. Client Relationship
Management:
Build and maintain strong, long-lasting relationships with clients.

2. Sales Strategy Development: Develop and implement
strategic sales plans to achieve company goals.

3. Account Growth: Identify and grow
opportunities within assigned accounts.

4. Negotiation and Closing: Negotiate contracts and
close agreements to maximize profits.

5. Customer Needs Analysis: Understand customer needs
and provide appropriate IT solutions.

6. Performance Metrics: Track and analyze key
account metrics, such as sales results and forecasts.

7. Collaboration: Work closely with internal
teams, including marketing, support and product development, to ensure
customer satisfaction.

8. Problem Resolution: Handle customer complaints
and provide solutions to ensure a high level of customer satisfaction.

9. Reporting: Prepare regular reports on
account status and sales performance.

Qualifications:

1.



Experience: At least 4 years of
experience in IT services/products sales. Experience handling BFSI/Fintech
clients would be an added advantage.

2. Education: Bachelor's degree in
Business Administration, Marketing, or a related field. MBA would be an
added advantage.

3. Communication Skills: Excellent verbal and
written communication skills.

4. Negotiation Skills: Strong negotiation and
closing skills.

5. Technical Knowledge: Familiarity with IT
industry, including software, hardware, networks, and data centers.

6. Analytical Skills: Ability to analyze sales
data and metrics.

7. Customer Focus: Robust customer service
orientation.

8. Team Player: Ability to work
collaboratively with cross-functional teams.

9. Problem-Solving Skills: Strong problem-solving and
conflict resolution skills.

📌 Account Manager (Bengaluru)
🏢 Leading
📍 Bengaluru