Job Description Overview:

NThe primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agents demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
N Responsibilities:
NThe primary focus for this position is to function as a compliance with customer services domain. The incumbent will monitor responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.
N Qualification / Experience:
N
- n
- Graduaten
- Aggregate scorecard for the last 06 months shouldn’t be less than “B Grade” N
- Should not be on PIP N
- MS Office and positive Reporting Skills N
- Excellent Communicationand Interpersonal Skills N
- Teamwork, Discipline, and Time Management N

n Desired:
N
- n
- Strong Communication N
- Analytical Skillsn
- Target Oriented N
- Pressure Handlingn

N Must: Quality certifications like ISO 9001 & ISO 45001 ISO 27001, SOC 2, PCI DSS, and HIPAA.
N

📌 Compliance Supervisor (India)
🏢 Sembridge
📍 India