05 Sep
|
2COMs
|
Hyderabad
Job description – Insurance Operations
Role – PE / SPE
The role is an integral part of various Wealth Management operations offering a wide variety range of
strictly selected investments products and services designed for the unique needs of skilled service
firms, financial intermediaries, institutions and individuals world-wide. It entails working in extremely
high risk, time-critical and dynamic atmosphere dealing with a broad spectrum of clientele such as fund
companies, carrier/insurance companies, brokers, custodians, onshore teams & other internal teams
with unique requirements.
Key deliverables / responsibilities
∙Assist front office in buying and selling insurance policies and linking it with the client account to
ensure smooth processing of various claims
∙Responsible for tracking and paying commissions to FA for selling insurance products and
annuity clients.
∙Process various requests received from FA via workflow tool for linking the policy with account.
∙Process trades manually which are stuck in the system due to technical glitches.
∙Achieve turnaround time & accuracy targets for all areas of work
∙Understand and interpret verbal & written communication effectively to take required course of
action
∙Exceed / Meet training targets and get accredited on various worktypes within the team
∙Keep abreast with latest process updates received at regular intervals / ad-hoc cases
∙Complete all mandatory training and certifications for self and adhere to all policies and
procedures to ensure compliance
∙Effectively address client queries with timeliness and accuracy
∙Process exceptions and/or tasks assigned as per the defined procedures/timelines
∙Liaise with all stakeholders via email/phone call/chats to ensure timely & accurate resolution.
∙Actively participate and contribute to team initiatives such as regular team meetings, process
huddles, and presentation of thoughts/ideas, etc.
Education
∙Bachelor’s degree or equivalent – pr
📌 Insurance Operations (Hyderabad)
🏢 2COMs
📍 Hyderabad