Maintain customer details, records, and reports in Excel/CRM.
Make outbound calls to customers and follow up on leads.
Attend incoming customer calls and provide basic information.
Follow up with customers regarding quotations, payments, appointments, and service requirements.
Update customer responses and call details in the CRM system.
Prepare daily call and follow-up reports.
Coordinate with the sales, survey, and service teams.
Maintain proper documentation and office records.
Perform other computer and administrative duties as assigned.
Qualification Requirements
Valuable communication skills in Malayalam and English.
Basic knowledge of MS Office, Excel, and internet applications.
Good typing and data-entry skills.
Customer-friendly attitude and telephone etiquette.
Ability to handle multiple tasks and maintain accurate records.
Qualification: Plus Two / Any Degree.
Computer knowledge.
Experience: 2 years experience in tele calling or office administration will be an advantage.
Male candidates are preferred.
📌 COMPUTER OPERATOR CUM TELECALLING EXECUTIVE (Ayoor)
🏢 Anand
📍 Ayoor