Key Responsibilities
Own day-to-day relationship for an assigned set of 8-10 clients
Maintain the daily SOW delivery tracker for assigned clients — deliverable, owner, due date, status
Run weekly client check-ins; flag scope or delivery risk early
Coordinate with SEO, Paid Media, Social, Technology, and Content teams to keep delivery on schedule
Review and send the monthly client report under their own name
Act as first point of escalation on client matters before Head of Client Servicing & Delivery
Must-Have Skills / Screening Criteria
Proven track record owning multiple client relationships simultaneously (5+ concurrent accounts)
Comfortable presenting numbers and status in a client meeting independently
Organised, tracker-driven working style
Confident escalating problems early rather than late
Valuable to Have
Prior experience in an education-sector or higher-ed client portfolio
Exposure to digital marketing SOWs/retainer structures

📌 Account Manager (India)
🏢 GladOwl Web Solutions
📍 India