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About us

Join us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a energetic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Key Responsibilities
The Service IT Designer is responsible for designing and articulating the digital service wrap for complex telecommunications solutions sold to large multinational customers. The role works closely with presales, sales, solution architects, operations and product teams to translate customer requirements into coherent, value-driven digital service designs that support deal success.
The role focuses on the IT, digital,



and platform components that enable service management, assurance, and customer experience.

Presales & Deal Support
Act as digital service design lead for strategic bids and complex deals involving multinational enterprise customers
Support sales and presales teams by shaping service concepts, digital architectures, and value propositions
Participate in customer workshops, RFIs, RFPs, and bid responses, representing the digital service perspective
Translate customer business and technical requirements into digital service designs aligned with telco offerings

Digital Service Design
Design the digital service layer for a given customer, includin
Service portals and customer interfaces
Automation and orchestration component
Monitoring, analytics, and reporting capabilities
APIs and integration with customer and internal systems
Define service decomposition into digital components, dependencies, and interfaces
Ensure designs ali

📌 Service IT Designer (Bengaluru)
🏢 Orange
📍 Bengaluru