Robust knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments, credit and collections.
Responsibilities
Basics accounting knowledge.
Sound knowledge of Cash Application, Wire, Lockbox, Manual and Auto Payments
O2C/AR Cycle
Understanding on Suspense Accounts, Unidentified payments, Aging reporting
Manage collections on high value portfolios and follow-up onoverdue receivables​
Execute dunning process and track collection effectiveness​
Review AR aging and prioritize high-risk accounts​
Engage with customers to resolve payment delays​
Recommend account blocks and credit actions​
Handle queries, raising disputes & driving resolution​
Support credit hold/release decisions based on risk & monitorcredit exposure​
Support month-end close reconciliations and collection reporting​
Ensure adherence to SLAs and collection targets​
Adhere to client internal control framework and support audits checks​
Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.




Providing coaching and feedback to team members to enable them to improve their performance
Handling Escalation
Provide inputs on process and system to the team
Ability to research on the exception item and being responsible to clear the aged items
Follow-up with Sales & other teams for any pending and unresolved items.
Good Knowledge in SAP S4
Assign work to the team members on a daily basis
Review daily transactions & monitor completion of work
Qualifications
Qualifications Graduate/Masters in Accounting
Good accounting knowledge which includes, preparation of JE and AR knowledge(Cash Application, Billing, Disbursement)
Strong understanding of collections and AR lifecycle​
Hands-on experience in dunning and recovery processes​
At least 9-12 years of operational experience
Excel skills and knowledge of SAP is desired
Strong numerical skills with an attention to detail
Good written and Oral communication skills
Ability to prioritize & multi-task
Ex

📌 Manager (Kochi)
🏢 EXL
📍 Kochi