05 Sep
|
Imarque Solutions
|
Chennai
05 Sep
Imarque Solutions
Chennai
Roles and Responsibilities :
- Handle customer inquiries and resolve issues via phone calls, emails, or chats.
- Provide excellent customer service by listening actively, empathizing with customers' concerns, and offering solutions.
- Process transactions accurately and efficiently while maintaining high levels of productivity.
- Escalate complex issues to senior team members or supervisors when necessary.
Job Requirements :
- 0-5 years of experience in BPO/Call Centre environment.
- Valuable communication skills for effective voice processing and telecalling.
- Ability to work on rotational shifts including weekends, and holidays as per business requirements.
📌 customer support executive (Chennai)
🏢 Imarque Solutions
📍 Chennai