We are looking for a highly skilled and experienced Japanese Business Services Assistant to join our team in Pune. The ideal candidate should have 3-4 years of experience, excellent communication skills in English and Japanese, with proficiency in MS Office.
Roles and Responsibility
- Provide exceptional customer service and support to clients through various channels.
- Assist in managing and maintaining client relationships, ensuring high levels of satisfaction.
- Coordinate with internal teams to resolve client issues and concerns promptly.
- Develop and implement effective solutions to improve client engagement and retention.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze client feedback and provide insights to enhance overall service quality.
Job Requirements
- Proficient in MS Office applications, including Word, Excel, and PowerPoint.
- Excellent written and verbal communication skills in English and Japanese.
- Ability to work in a fast-paced environment, prioritizing tasks effectively.
- Robust problem-solving skills, with the ability to think critically and creatively.
- Experience working with international clients, understanding cultural nuances and sensitivities.
- Ability to adapt to changing circumstances and priorities, demonstrating flexibility and resilience.
- JLPT-N3 certification is required.
- Basic knowledge of MS Office is necessary.
- Good English and Japanese communication skills are essential.
Additional Info
Relocation support: Yes.Visa sponsorship: No.
📌 Japanese Business Services Assistant_10364 (Pune)
🏢 Fujitsu
📍 Pune