Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work from Office.

Designation Customer Support Associate Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role till 3Month
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 1years on paper BPO experience (with documents)
- Freshers can also apply

Work Details

- Work timing: 9 am to 9 pm Shift Window (Training may takes place at night)
- 10 hours staff timing & 9 hours production
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 40 years

Skills Required

- Excellent verbal communication skills in English and Hindi
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round




- Typing Test (Minimum 30 WPM / 90% accuracy)
- Final round

Compensation

- Experienced Candidates: 14 k in-hand (approx.) CTC- (2,30,530)
- Freshers: 12.5K in-hand (approx.) CTC- (2,05,830)

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN card Mandatory
- Educational documents (mark sheets & certificates)
- For experienced candidates:
- UAN card
- Experience Letter
- Offer Letter
- Last 3 months' payslips

Office Address

Action Area 2 Dlf2 Rajarhat Newtown Kolkata 700156.

Bring hardcopy of resume and Aadhar and rest documents in softcopy

Contact Person: Nabanita Chakraborty ((phone hidden))

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