This position is open with Bajaj Finance Ltd. To handle and provide solutions for transactional activities of the field team and ensure the implementation of projects is end-to-end satisfying the requirements.
Responsibilities
- Resolving SFDC functions related issues
- Resolving BRE level issues
- Educating internal and field teams on issues due to training requirements
- Constant observations on the issues raised by the field team
- Raising regular IT requests to resolve issues
- Constant communication between IT and Product teams to identify the changes
- Attending bi-weekly meetings with IT to find the bigger solution
- Find solutions to the repetitive problems and submit BRD
- Interacting with field teams to identify the exact issues
Qualifications
- Graduate or equivalent
- 1+ years of experience in finance industry support of systems
- Well versed in MS Office
- Agile ability with work timings