- Manage and maintain accurate records of customer interactions using CRM software.

- Provide exceptional customer support through various communication channels.

- Respond to customer inquiries and resolve issues professionally and promptly.

- Collaborate with internal teams to ensure seamless delivery of services.

- Analyze customer feedback and suggest improvements to processes or procedures.

- Develop and implement effective strategies to enhance customer satisfaction.

Job Requirements

- Solid understanding of CRM principles and practices.

- Excellent communication and interpersonal skills.

- Ability to work in a team environment and collaborate with colleagues.

- Strong problem-solving and analytical skills.

- Adaptability to changing priorities and deadlines.

- Proficiency in using CRM software and other relevant tools.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 CRM / Support professional (Hyderabad)
🏢 M G B Motor
📍 Hyderabad