Customer Support with Tech Mahindra

Company: Tech Mahindra Ltd. Location: Divya Sree Omega Hitech City Rd Hyderabad, Telangana 500084.

Work Mode: Work from Office

Employment Type: Permanent
Eligibility

- Any Graduate can apply.
- Freshers and experienced candidates are eligible.
- Good communication skills in English, Hindi, Tamil, Kannada & Malayalam.
- Basic computer knowledge and willingness to work in shifts.

Job Responsibilities

- Handle inbound/outbound customer calls professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain excellent customer service and phone etiquette.
- Follow process guidelines and productivity targets.
- Stay updated with process-related information and daily updates.

Shift Details

- Day Rotational Shift for both Males and Females

Working Days

- 5 working days per week
- 2 rotational weekly offs

Selection Process

1. HR Screening
2. Ops Round
3. Assessment
4. Client Round

SPOC Details: Uday (phone hidden). Note: Freshers with positive communication skills in English, Hindi, Tamil, Malayalam & Kannada (Mandatory).

Please be in Formals while attending interview both Male & Female.
Role & responsibilities

📌 Walk-in || Mega Walk-IN Drive For Customer Support Banking Process (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad