Responsibilities

- Own end-user documentation user guides, how-to articles, in-app help, and release notes keeping it accurate as the product evolves
- Own the onboarding experience getting-started guides, in-app guidance, tutorials, and walkthroughs that get new users productive quick
- Create training material self-paced courses, quick-reference guides, and video scripts for both customer enablement and internal staK training
- Research the product hands-on and partner with Product, Engineering, Professional Services, onboarding, and support teams to produce authoritative content that keeps pace with development
- Build documentation from scratch where none exists, and audit, restructure, and update whats incomplete or outdated
- Create content in a variety of formats to fit each audience written docs, presentation decks, in-app help, and video tutorials, plus diagrams and infographics where they add clarity
- Set and maintain content standards — tone, style, version control, and lifecycle — so quality holds at scale
- Edit and proofread all content, and serve as the team’s authority on documentation best practices, tooling, and content-design trends

Recruiter:

Sagar- (phone hidden)

Saloni- (phone hidden)

📌 Technical Content Writer (Bengaluru)
🏢 Bestal HR
📍 Bengaluru