Role & responsibilities

- Act as the primary contact for customers, including GRBBS and Toyota Vendor Association.
- Share customer forecasts and orders with the Dispatch team for planning and execution.
- Handle customer RFQs, prepare quotations with customer-wise breakup, and maintain approved quotation records.
- Follow up with customers for payments and coordinate for timely collections.
- Coordinate with customers for approvals, meetings, audits, claims, and required documentation.
- Schedule customer meetings, prepare and circulate MOM, and follow up internally for timely closure of action points.
- Act as the window person for customer claims and ensure countermeasures are submitted within agreed timelines.
- Coordinate customer ECI, SCR/PCR, APR, PO and contract review activities.
- Prepare and share monthly sales data and yearly sales projection reports.




- Maintain updated customer contact lists and customer-related records.
- Coordinate customer satisfaction surveys and ensure closure of audit gaps.
- Update sales procedures and related documents as required.
- Coordinate customer gifts and business-related occasions.
- Support BD activities and other customer-related requirements.

Preferred candidate profile

- Customer Relationship Management
- Sales Coordination & Order Management
- Quotation & RFQ Handling
- Payment Follow-up
- Customer Audit & Claim Coordination
- Sales MIS & Reporting
- Valuable communication and follow-up skills
- Proficiency in MS Office/Excel

📌 Sales Executive (Bengaluru)
🏢 Orotex Chemicals India
📍 Bengaluru