05 Sep
|
Kugelblitz
|
Jaipur
Location: Jaipur
Qualification: MBA or Master's degree in Operations, Project Management, or Information Systems
Key Responsibilities:
Project Planning & Execution
- Lead end-to-end implementation projects from kickoff to go-live and hypercare support.
- Develop detailed project plans, timelines, milestones, and resource allocation strategies.
- Ensure projects are delivered on time, within scope, and within budget.
- Monitor project progress and proactively manage risks and dependencies.
- Drive issue resolution and escalation management.
Stakeholder Management
- Act as the primary point of contact for customers and internal stakeholders.
- Conduct project kickoff meetings and governance reviews.
- Manage expectations and ensure effective communication throughout the project lifecycle.
- Coordinate with Product, Engineering, Customer Success, and Support teams.
Requirement Gathering & Solutioning
- Understand client business processes and implementation requirements.
- Translate business requirements into functional specifications.
- Ensure solution alignment with customer objectives and best practices.
- Facilitate workshops and process discussions.
Implementation & Delivery
- Oversee system configuration, data migration, testing, UAT, and deployment activities.
- Ensure smooth go-live and transition to support teams.
- Track project KPIs and customer success metrics.
- Establish implementation standards and documentation practices.
Process Improvement
- Drive continuous improvement initiatives.
- Develop SOPs, templates, and implementation frameworks.
- Identify opportunities for automation and process optimization.
- Promote best practices across implementation teams.
Strong Domain Expertise Required:
Project Management
- Project Lifecycle Management
- Agile and Waterfall Methodologies
- Risk Management and Mitigation
- Resource Planning and Scheduling
- Change Management
- Scope and Budget Management
- Escalation and Dependency Management
Implementation & Consulting
- SaaS Product Implementation
- LOS, LMS, BRE & Collection Software Implementation
- Requirement Gathering and Business Process Mapping
- Data Migration and System Integration Concepts
- User Acceptance Testing (UAT)
- Customer Onboarding and Change Management
Business & Functional Knowledge
- Learning Management Systems (LMS)
- Finance and Accounting Processes (Preferred)
- Reporting and Analytics
Desired Technical Skills
- Familiarity with LMS, LOS, ERP, or SaaS platforms.
- Hands-on experience with project management tools such as:
- Jira
- Asana
- Trello
- Monday.com
- Microsoft Project
- Strong proficiency in Microsoft Excel, PowerPoint, and reporting tools.
- Knowledge of API integrations and data migration concepts is preferred.
- Experience with SQL or BI tools will be an added advantage.
Key Traits:
We are looking for professionals who demonstrate:
- Exceptional leadership and ownership.
- Strong communication and presentation skills.
- Excellent stakeholder and client management abilities.
- Customer-first mindset.
- Strategic thinking and problem-solving capabilities.
- High accountability and execution focus.
- Ability to manage multiple projects simultaneously.
- Solid analytical and decision-making skills.
- Adaptability and resilience in fast-paced environments.
- Collaborative and team-oriented approach.
Why Join Kugelblitz Private Limited?
At Kugelblitz Private Limited, you will play a critical role in driving digital transformation and delivering world-class implementation experiences. You will work with cross-functional teams, engage with enterprise customers, and contribute to building scalable and impactful solutions.
📌 Implementation Lead (Jaipur)
🏢 Kugelblitz
📍 Jaipur