Dear Candidate,

We are hiring for the International Voice Process- Customer Service.

Customer-focused and motivated professional with robust English communication and interpersonal skills. Experienced in handling customer queries, resolving complaints, providing accurate information, and maintaining customer satisfaction. Skilled in active listening, problem-solving, and managing calls professionally. Comfortable working with international customers and rotational/night shifts.

Role & responsibilities

- Handle international Calls from UK/US customers, providing exceptional customer service to resolve their queries and concerns.
- Process customer requests through various communication channels (Call(Voice process)) in a timely and efficient manner.
- Utilize MS Office tools to maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to resolve complex issues and escalate when necessary.



Meet performance targets set by the company Role & responsibilities
- Strong communication skills with excellent verbal fluency in English language. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Basic computer knowledge with proficiency in MS Office applications (Excel).
- Ability to work flexible shifts including rotational shifts.

Preferred candidate profile

Any Undergraduate / Graduate candidate with Good English can apply.

Candidate Must have excellent communication skills.

Must be comfortable with 24*7 working environment.

Freshers are most welcomed

Perks and Benefits

15k-32k In hand

Lucrative Incentives

5 Days working

24*7 Shifts / Night shifts

Both side cabs

Job Location : Gurugram

To get your interview scheduled contact below Call/ WhatsApp :

Saba-(phone hidden)

📌 Hiring Alert:- International voice Process- Customer service- Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram