Job Summary
Policybazaar is hiring an experienced Team Lead – Inside Sales to lead and manage high-performing telesales teams. The ideal candidate should have strong experience in B2C Inside Sales , team management, and achieving business targets while driving operational excellence.
Key Responsibilities
Lead, manage, and motivate Inside Sales teams to achieve daily, weekly, and monthly sales targets.
Monitor team productivity, conversions, and overall sales performance.
Coach, mentor, and provide regular feedback to improve team effectiveness.
Manage key operational metrics including Attrition, Shrinkage, Productivity, Occupancy, and Team Performance .
Conduct performance reviews and implement action plans for continuous improvement.
Maintain MIS reports and track team performance.
Ensure adherence to company policies, sales processes, and quality standards.
Collaborate with Training, Quality, and Operations teams to drive business objectives.
Mandatory Requirements
Minimum 5+ years of overall sales experience, preferably in Inside Sales / Telesales .
Minimum 2+ years of Team Handling experience.
B2C Sales experience is Mandatory.
Robust exposure to Inside Sales / Telesales Operations .
Hands-on experience in managing Attrition, Shrinkage, Productivity, Occupancy, and Team Performance .
Ability to coach, mentor, and motivate teams to achieve business targets.
Excellent communication, leadership, and people management skills.
Regional Language is Mandatory :
Tamil
Graduation is Mandatory.
How to Apply
Email:
[email protected]
Contact: Raksha Shukla | (phone hidden)
If you're interested or know someone who fits this role, please share your updated resume.
📌 Sales Team Lead (Chennai)
🏢 Policybazaar.com
📍 Chennai