Title: Quality Auditor Program Manager Experience: 2+ years
Location: Chennai
Role Type: Contractual (3 months)

About the Employer Brand
The organization is a leading global entertainment and streaming platform that brings together critically acclaimed original programming, movies, television series, live sports, and other immersive entertainment experiences.
Supported by a diverse global team and an extensive digital ecosystem, the organization enables creators, marketers, and operational teams to deliver engaging, high-quality experiences to audiences worldwide.

Role Overview
This role is ideal for a quality-focused program manager who can execute quality assurance initiatives for digital publishing campaigns in a fast-paced environment.
You will manage straightforward QA projects within established programs, conduct quality audits, track performance metrics, maintain process documentation, and coordinate with cross-functional teams. You will also identify quality issues, support root cause analysis, improve operational procedures, and communicate project updates to stakeholders and senior leadership.

Job Description
Manage straightforward quality assurance projects supporting existing programs and established lines of business
Execute quality audits and sampling processes in accordance with defined frameworks and quality standards
Track and report key quality metrics, including Internal QA Score, External QA Score, and QC Sampling Rate
Define and monitor appropriate measures of success for assigned quality projects
Collaborate with peers and cross-functional partners to ensure quality alignment and manage project dependencies
Support quality assurance activities throughout the digital publishing lifecycle, from asset creation to campaign deployment and post-launch review
Review digital assets, technical configurations, and campaign outputs for accuracy, compliance, and readiness
Support QA frameworks across different lines of business, including sampling strategies, feature verification, and regulatory compliance processes
Create, update, and maintain standard operating procedures, quality guidelines, audit documentation, and team resources
Identify project risks, quality concerns, and operational roadblocks and drive timely resolution through appropriate channels
Escalate unresolved risks and issues promptly to the relevant owners
Apply project management best practices to improve efficiency, accuracy,



and timely delivery
Identify and implement process improvements that strengthen quality performance and operational consistency
Contribute to the standardization and adoption of quality procedures and best practices
Document quality defects and recurring issues and contribute to root cause analyses
Support weekly and monthly business reporting, quality performance summaries, and project narratives
Maintain project trackers, quality reports, audit records, and status documentation
Communicate project progress, quality performance, risks, and dependencies clearly to peers, managers, and partners
Present quality results and project updates to leadership up to the L7 level
Support the onboarding and training of new team members
Participate actively in team knowledge-sharing and continuous-improvement activities

Job Requirements
Bachelor’s degree or equivalent practical experience
2+ years of relevant experience in quality assurance, quality programs, digital operations, or a related field
Experience executing quality assurance processes, audits, and sampling methodologies
Understanding of digital asset management systems and publishing workflows
Experience using project management and workflow tools such as Salesforce, Asana, or similar platforms
Robust analytical and problem-solving skills with the ability to use data to support decisions
Strong attention to detail and commitment to maintaining quality standards
Clear and concise written and verbal communication skills
Ability to collaborate effectively with peers, partners, and cross-functional stakeholders
Experience creating and maintaining SOPs, quality procedures, and process documentation
Ability to manage multiple projects and priorities simultaneously
Ability to make practical trade-offs based on timelines and available resources
Ability to identify risks, escalate issues appropriately, and follow through on resolutions
Comfortable presenting project and quality updates to senior stakeholders

Preferred Traits
Bachelor’s or higher degree in program management,



graphic design, visual design, advertising, digital media, computer science, or a related discipline
Experience working in marketing, campaign management, digital publishing, or creative operations
Exposure to the entertainment, media, or streaming industry
Familiarity with quality management methodologies such as Lean, Six Sigma, or similar frameworks
Experience working with digital advertising platforms, including Google Ads or social media advertising platforms
Background in data analytics, quality reporting, and dashboard development
Experience contributing to weekly or monthly business reviews
Track record of delivering measurable process improvements at the team level
Experience documenting issues and participating in root cause analysis
Experience training, onboarding, or mentoring new team members
Ability to operate effectively within defined procedures while adapting to changing priorities
Proactive approach to identifying quality risks and operational improvement opportunities

Why Should You Apply for This Job?
Work with a leading global entertainment and streaming platform
Contribute to quality assurance for high-visibility digital publishing campaigns
Gain exposure to end-to-end campaign workflows, from asset creation to post-launch review
Collaborate with quality, marketing, creative, production, and operational teams
Build experience in quality reporting, root cause analysis, and business review processes
Present project updates and quality performance to senior leadership
Contribute to process standardization, automation, and operational improvements
Support the delivery of accurate, compliant, and high-quality customer experiences

About WinnerBrands
At WinnerBrands, we are on a mission to create a community of the brightest marketing minds to deliver impactful, rewarding, and purposeful work by collaborating, contributing & co-learning with smart peers. Backed by Busybeebrands.com, a pioneering brand-building firm that has helped some of the most disruptive new-age brands in the country craft their brand and marketing strategy, we find opportunities with progressives startups and brands in the domain of marketing with multiple engagement models for our talent partners, freelance / part-time or full-time. Request to visit our community page at
Registration implies consent to our
Thanks,
WinnerBrands Team

📌 Quality Auditor (Chennai)
🏢 WinnerBrands
📍 Chennai