Position – ServiceNow Architect (ITAM & Asset Management (SAM/HAM)
Experience – 14+ Years
Location - Hyderabad
Employment Type: Full-Time
About the Role
We are looking for an experienced ServiceNow Architect with strong expertise in ITOM/ITAM and SAM/HAM to lead end-to-end platform implementations and provide technical leadership.
Role & Responsibilities
Design and architect scalable ServiceNow solutions based on business requirements.
Lead end-to-end implementation of ServiceNow ITOM and/or ITAM modules from scratch.
Provide technical leadership across ServiceNow development and implementation projects.
Work on configuration, customization, integrations, workflows, and automation.
Collaborate with business and technical teams to understand requirements and provide solutions.
Ensure solutions follow ServiceNow best practices and enterprise architecture standards.
Review technical designs and guide development teams.
Troubleshoot complex technical issues and provide effective solutions.
Mentor and support ServiceNow developers and team members.
Required Experience
Minimum 14+ years of overall IT experience .
Minimum 8+ years of ServiceNow development/implementation experience .
Minimum 3+ years of experience as a ServiceNow Architect .
Must have led 2–3 end-to-end ITOM and/or ITAM implementations from scratch at the platform level in an Architect role.
Strong hands-on experience in ITOM or ITAM is mandatory.
Robust experience in SAM/HAM (Software Asset Management / Hardware Asset Management) .
Mandatory Skills
ServiceNow ITOM or ITAM
ServiceNow Asset Management – SAM / HAM
ServiceNow Architecture & Development
End-to-end ServiceNow implementation experience