- Making Calls: Reach out to new leads (outbound) or answer inquiries from interested buyers (inbound).
- Pitching Products: Explain features, perks, and pricing of services or goods.
- Handling Objections: Answer customer questions and resolve doubts to persuade them to buy.
- Closing Sales: Process orders, finalize payments, or convert free users into paid subscribers.
- Updating Records: Log call details, notes, and customer data into a computer database or CRM system. [1, 2, 3, 4, 5]